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🚚Free shipping on orders over 500 EGP •
✨New arrivals every week •
🎯Sign up for exclusive offers

Orders & Shipping

Everything you need to know about orders, shipping, and returns

Orders

Track and manage your orders

How to Track Your Order

1
Log in to your account
2
Go to 'My Orders' section
3
Click on the order you want to track
4
View real-time tracking information

Order Status Explained

Pending

Your order has been received and is awaiting processing

Processing

We are preparing your order for shipment

Shipped

Your order is on its way to you

Delivered

Your order has been successfully delivered

Order Cancellation

You can cancel your order before it has been shipped. Here's how:

  • Orders can be cancelled within 24 hours of placement
  • Go to 'My Orders' and click 'Cancel Order'
  • Refunds will be processed within 5-7 business days